Smart Luck Frequently Asked Questions
Mega Millions changed format on 10/22/13. Find out more here.
Welcome to the Smart Luck FAQ page. We have listed the questions we are most commonly asked and their answers below. Please check to see if your question is here before you contact us. This will save both your time and ours as you will still be directed to this page if you ask us a question answered here. Thank you.
If you are having trouble with updating Advantage Plus, please download the install file directly here and reinstall!
Product Information FAQS
What to Buy
Strategy Product Information Questions
Wheeling Product Information Questions
Software Versions and System Requirements
Ordering Information FAQS
Online Ordering Errors or Problems
Lottery Updater and History FAQS
Lottery Updater Errors and Problems
Other History File Topics
Technical Support FAQS
Installing, Updating, and Running the Software
Software Error Messages
Other Problems with Software
Using Advantage Plus Features
Using Wheel Program Features
Help Finding Your QuestionYou can also type Ctrl+F and type the important word or phrase of your question to locate it faster. Or use the search box below the menu from any page.
More HelpIf you're confused about some of the lotto terminology we use, check out our Lotto Terms Glossary.