Smart Luck Frequently Asked Questions


Mega Millions changed format on 10/22/13. Find out more here.

Welcome to the Smart Luck FAQ page. We have listed the questions we are most commonly asked and their answers below. Please check to see if your question is here before you contact us. This will save both your time and ours as you will still be directed to this page if you ask us a question answered here. Thank you.

Click on a question, and the answer will appear beneath it. Click the question a second time to remove the answer. At the bottom of each answer, there are buttons you can use to open the answer in a separate browser window or print the answer directly. Note: This page is viewed best when JavaScript is enabled.


If you are having trouble with updating Advantage Plus, please download the install file directly here and reinstall!

Product Information FAQS

What to Buy


Strategy Product Information Questions


Wheeling Product Information Questions


Software Versions and System Requirements


Ordering Information FAQS

Order Questions


Online Ordering Errors or Problems


Lottery Updater and History FAQS

Lottery Updater Errors and Problems


Other History File Topics


SLHEdit Topics


Technical Support FAQS

Installing, Updating, and Running the Software


Software Error Messages


Other Problems with Software


Using Advantage Plus Features


Using Wheel Program Features


Other FAQS


FAQ Categories

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More Help

If you're confused about some of the lotto terminology we use, check out our Lotto Terms Glossary.
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