Contacting Smart Luck

We make every effort to reply to all emails as soon as possible after we open them - usually immediately. If you send us an email and don't get a reply by the end of the next business day, it most likely means that you have given us an invalid email address as your return address. Please check for this and even "reply" to a test email sent to yourself and work with your ISP until it works before contacting us again. If our reply bounces, we have no way to get back to you.

AOL customers, please make sure that you have your permissions set to allow a reply from us if you send us an email. We will not try again if our reply bounces because you have refused it.

Note: You can call Technical Support Monday-Friday between 1pm and 5pm Central Standard Time (GMT -6:00) only. Our Order Line is available Monday-Friday between 8am and 5pm Central Standard Time (GMT -6:00) only.