Smart Luck Shipping and Payment Information

Shipping Costs

Book Shipping:

• USA - $5.00, $2.50 each additional book
• Canada - $12.50, $6.25 each additional book
• Other Countries - $16.50, $8.25 each additional

Software Shipping:

• USA - $3.00
• Canada - $12.50
• Other Countries - $16.50
• Download Only - No Shipping Cost for Software

Note: Software shipping is a one time charge per order, no matter how many programs are in your order. If you have books in your order as well, the software shipping charge is added to the book shipping charge.

Order Processing

Shipped Order Processing

Orders submitted before 2pm Eastern time will be processed no later than the next business day and orders after 2pm Eastern will be processed the second business day unless otherwise stated. The confirmation page of your order and your confirmation email will state which day your order is expected to ship.

Download Order Processing

Downloads are NOT immediate! Download orders are processed just like shipped orders and the install codes and instructions for downloading are emailed as an attachment to the shipping confirmation email, usually by the end of business the same day as the order is processed but no later than the next morning.

Please make sure the shipment date of your confirmation email has passed and look in your spam/bulk mail folder for the email before contacting us about your download codes. We make every effort to get the download codes sent out as soon as possible.

Shipping Method and Time

Orders shipped outside the USA and Canada are sent by International Global Priority Mail (where available) and usually arrive in 4 or 5 days. Where Global Priority is not available, orders are sent by First Class International Air Mail and can take up to 10 days (and occasionally as long as 30 days). If a long time has passed since your order, you may need to check with customs to get your package.

Orders containing books are sent by Priority Mail within the U.S.A and can be expected to arrive in 2 to 3 days. Book orders to Canada are sent by Global Priority Mail and should arrive in 4 to 5 days but could take longer.

Orders without books are sent by 1st Class Mail within the U.S. and can be expected to arrive in 3 to 5 days; to Canada by 1st Class International Air Mail which can take up to 10 days but normally arrives in 4 to 5 days.

Please realize that mail delivery is beyond our control so you should allow at least an additional week beyond the estimated times of arrival listed above before contacting us.

Payment Options

We accept the following payment methods, due at the time your order is placed (before order processing).

• Credit/Debit Cards: Visa, MasterCard, American Express, or Discover Online, Phone, Mail Orders)
• Paypal (Online Orders Only)
• US Money Orders (Mail Orders Only)
• International Postal Money Orders in US funds (Mail Orders Only)

We regret that we CANNOT accept Western Union or bank transfers. If you'd like to use your banking information, it is free to sign up for PayPal.

Determining Order Total Cost

To find out what the total cost of your order would be, simply add the items you are interested in to your cart, and proceed to checkout. You will be asked your country and the media method if ordering software, and then the final total of your order will be shown, including any discounts, before you are asked to enter any personal information.

See Currency Conversions to look up how our prices translate in your country because we cannot accept foreign currency.