A: If you have a problem with the f-keys not working with our programs, this issue is usually caused by an f-key lock button on your keyboard. It must be turned ON in order for function keys to work. You should be able to find a button with a Label like FKLock or something similar. If nothing else, look in your keyboard or computer manual for a way to disable fkey re-mapping and enable normal function key operation. Or call your computer manufacturer if the computer is new.

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