A: Upgrades are available for purchase to those who have purchased an older version of the same program type in the past. You must have access to the serial number from your previously owned program to order an upgrade online. Serial numbers are program and version specific.

Select the correct program to UPGRADE TO

First, make sure you are looking at the correct Smart Luck lottery program. The first column on the upgrades page shows the program you will be upgrading TO.

Select the correct program and version you're UPGRADING FROM

The second column on the upgrades page shows the programs you can upgrade FROM. For example, for Wheel Six Gold, you can upgrade from versions of Computer Wheel, Wheel Six Plus, or from Wheel Six Gold. Select Wheel Six Gold version upgrade only if you already have this new program and want a second copy. Otherwise, the program you owned was most likely Wheel Six Plus or possibly Computer Wheel. Be sure to select the correct version in the drop down box on the right - this version must match the program you are upgrading FROM which you have a serial number for. If you used a free patch to change version numbers, you'll still need to use the version number that your codes were created for.

Enter Your Serial Number

When you add an upgrade to your cart, you will be prompted to enter your serial number. This number was shipped or emailed with your previous order. If you've lost this number, contact us for the number. Enter only the serial number, not the version number or anything else with it. If you see a period in your serial number, that is part of the three digit VERSION number (i.e. v3.55 or v4.00). The version number is NOT included as part of the serial number. This number can be entered with or without the dash. A serial number is required to order upgrades online.

Order by Phone

If you're still having trouble ordering an upgrade online, you can place your order by phone. Call our order line at 727-441-8906 for NON-USA or 1-800-945-4245 for USA from 8am-5pm Eastern time Monday through Friday excluding US Postal Holidays. We will locate your past order in our customer database and find your serial number for you.

New Software

If you have never purchased a version of the program in the past, you will need to order new software from the lotto software page.

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