Smart Luck Product Return Policy

This page explains Smart Luck's policy for accepting returns on products.

Software Returns

Our return policy for software refunds extends only to unopened software. If you order cds only (no download codes) and you return the cds still sealed in their envelope within 30 days, we will refund the software price you paid minus the shipping costs.

If your software is defective, we will replace it at no charge within 30 days of purchase.

Download orders do not qualify for refunds even if you also ordered and returned software cds because once you receive the download codes, it is the same as having installed the software.

We offer free DEMO modes of all the programs, so we recommend you try these first before purchasing. Please read the complete product description pages so you have a full understanding of what the software offers. These pages also link to screenshots for each product.

Book Returns

Our return policy for books is nonexistent. We cannot accept returns on a book for any reason. Once a book has been opened and the cover is creased back, it is no longer a new book and cannot be shipped to another customer. All books we sell are described extensively on our web site, including the full table of contents, so when you order them there should be no surprises. Click to view contents for the books:

Product Exchanges

We're sorry, but we cannot offer product exchanges for books or software. Please read through all product descriptions carefully before ordering to be sure you are buying the right product for your lotteries. If you are unsure what to buy, we offer a Lottery Products Guide as well as customized pages for the best lottery software and books to buy for the lotto games you play in your state or country.

Money Back Guarantees

We're sorry, but we cannot offer money back guarantees. Other companies can play numbers games and offer guarantees knowing that it will increase overall revenue even with a high return rate. We prefer to keep our profit margins as modest as possible for our customers who are earnestly looking for quality software that can help them win the lottery.

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