A: Please refer to our Upgrades page to check your lotto program version numbers against our shipping version. Upgrades are identical to new software except for the discounted price. They can be installed on a different PC or on top of an old version of the program.

If you have purchased an older version of a Smart Luck programs, you are eligible to buy an upgrade for the SAME program's newest release, and you can do so by calling our order line, or by adding an upgrade to your cart from the Upgrades page and then proceeding through the secure online checkout. Please note: You must enter a valid serial number for a previous version of the same program to be able to add the upgrade to your cart. We will then compare this number with our order records to verify your prior purchase.

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