A: For flash drive users, if you have any problems with the flash drive or lottery updater, you need to first "check for upgrades" to see if the problem has already been fixed. You will need to run the "check for upgrades" function on the Install/Backup options tab, and if you experience any difficulties with the upgrade function, download ghmupg.exe directly. If you're still having a problem after updating, contact us with details.

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